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Cx Support

Hi, my name is Mac Hammer and I was named after the singer/rapper Mc Hammer. I have over a decade of collective experience in the dynamic world of business process outsourcing (BPO), which brings a wealth of expertise in customer service, sales, and supervision to the table.

Having spent 7 years honing my skills in the BPO industry, I have cultivated a versatile skill set that perfectly aligns with your needs. My proficiency in verbal and written communication, coupled with a strong foundation in contact-center operations, ensures seamless interactions with clients across various channels.
Adaptable and resilient, I seamlessly transitioned to freelancing in the wake of the COVID-19 pandemic, further enriching my experience and broadening my perspective. This shift not only underscores my commitment to excellence but also highlights my ability to thrive in diverse work environments.

Equipped with a meticulous attention to detail and a passion for customer satisfaction, I am poised to elevate your team's performance and exceed expectations, one interaction at a time. Get ready to experience unparalleled service and unparalleled professionalism with me.

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